Privacy & Terms

Welcome to Drop Dead Generous Ltd’s privacy policy.

We respect your privacy and are committed to protecting your Personal Data. This privacy policy will inform you how we look after your Personal Data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Definitions

"Applicable Data Protection Law" shall mean the laws and regulations of the United States, the European Union, the European Economic Area and/or their member states, and Switzerland and/or the United Kingdom as applicable to the Processing of the categories of Personal Data set forth in Section 4.7 of this DPA, including but not limited to, the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”), the Swiss Federal Data Protection Act (“FDPA”), and the California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100-.199 (“CCPA”).

"Personal Data" means any data relating to an identified or identifiable person that is uploaded by you.

"Process" or "Processing" means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, reprocessing, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

"Services" means the services provided by us to you.

About Us

We are Drop Dead Generous. Our full company name is Drop Dead Generous Ltd, and our registered office is located in the UK. Drop Dead Generous Ltd is the controller of the data and responsible for this policy.

The Data We Collect and Receive from You

We may collect, use, store and transfer the following different kinds of Personal Data about you:

• Identity Data: Includes first name, last name, username, or similar identifier.
• Contact Data: Includes billing address, email address, and telephone numbers.
• Biometric Data: Such as pictures or photos of you.
• Employment Data: Such as job title and company name.
• Financial Data: Includes billing details such as bank account and payment card details.
• Transaction Data: Includes details about payments to and from you and other details of products and Services you have purchased from us.
• Technical Data: Includes internet protocol (IP) address, login data, browser type and version, details of the webpage visited before you access or use our website, time zone setting and location, browser plug-in types and versions, operating system and platform, and other device information.
• Profile Data: Includes your username and password, purchases or orders made by you, preferences, feedback, and survey responses.
• Usage Data: Information about how you use our website, products, and Services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
• Other Personal Data: Any other Personal Data that you choose to upload.

We also collect, use, and share aggregated data such as statistical or demographic data. Aggregated data could be derived from your Personal Data but is not considered Personal Data in law as it does not directly or indirectly reveal your identity.

Legal Bases for Collecting Your Personal Data

We will only use your Personal Data when the Applicable Data Protection Law allows us to. Most commonly, we will use your Personal Data in the following circumstances:

• Where you have clearly consented.
• To perform the contract we are about to enter into or have entered into with you.
• To comply with a legal obligation.
• Where it is necessary for our legitimate interests.

How Do We Collect and Receive Your Personal Data?

We obtain your Personal Data when you provide it to us, such as when you contact us by email or telephone or by any other means. We also collect data when you navigate the website. Personal information and usage details are automatically observed and collected along with technical data about your equipment, browsing actions, and patterns.

How Do We Use Your Personal Data?

We use your Personal Data in the following ways:

• To respond to your requests and questions.
• To provide the Services.
• To undertake internal research for development.
• To investigate security issues.
• To respond to law enforcement requests.
• Where it is necessary for our legitimate interests.

Who Do We Share Your Personal Data With?

We may share your Personal Data in accordance with your instructions and based on your use of the functionality of the Services. In order to provide our website and Services, we may share your information with the following service providers:

• Analytics and UX Providers
• Authentication Providers
• Cloud Hosting Providers
• CRM Software
• Email Marketing Platforms
• Website Optimisation Platforms
• Customer Support Platforms
• Communication Platforms
• Form Builders

Where Is Your Data Stored and For How Long Do We Keep It?

We store your data in the UK and in the United States of America. We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, tax, accounting, or reporting requirements.

Transfers Outside the UK

Whenever we transfer your Personal Data out of the UK, we ensure a similar degree of protection is afforded to it by implementing one of the following safeguards:

• Transfer to countries that have been deemed to provide an adequate level of protection.
• Use of a lawful transfer mechanism such as Standard Contractual Clauses.

How Do We Protect Your Data?

We have put in place appropriate security measures to protect your Personal Data from being accidentally lost, accessed, altered, or disclosed in an unauthorised way. Only authorised employees, agents, contractors, and third parties with a business need have access to it.

What Are My Rights?

You have the right to:

• Access your Personal Data.
• Ask for correction of your Personal Data.
• Ask us to erase your Personal Data.
• Ask us to restrict Processing of your Personal Data.
• Object to our Processing of your Personal Data.
• Ask us to transfer your Personal Data to a third party.
• Withdraw your consent to Processing.
• Opt-out of marketing messages at any time.

Our Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us by email.

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).

Changes to the Privacy Policy and Your Duty to Inform Us of Changes

We may change this privacy policy from time to time. If we make any changes that materially affect your privacy rights, we will notify you.